Annual Maintenance Contract (AMC)

The OTS AMC Care service program is designed to provide you with total confidence in the performance and maintenance of your systems. This program delivers the benefits required to minimize system downtime and maximize system performance.

OTS offers various levels of AMC Care for:

  • IT solutions
  • Audio Video Solutions
  • Video Wall Solutions
  • Security Solutions
  • Networking Solutions

With varying degrees of coverage making it easier to present your best. Your system never sleeps. Neither should your service. If your system experiences problems, our technicians will respond within two hours – depending on desired coverage, keeping downtime and inconvenience to a minimum. If it can’t be fixed, will replace it.

OTS offers installation services for Audio visual system integration solutions, high end projectors, Video wall solutions, Networking and security solution through our qualified and certified Engineers.

Managed Print Services Contract (MPSC)

Managed Print Services are programs offered by print providers to manage your printing devices, including scanners, faxes, and copiers. They enable organizations to improve their efficiency, productivity, and information security, typically by monitoring usage, replacing consumables and meeting the organization’s printing needs. MPS offers many of the following benefits to organizations and you can read more about the 7 key benefits of managed print services below:

  • Save time and improve efficiency
  • Reduce costs and save money
  • Improve productivity in your organization
  • Reduce capital expenditure and improve cash-flow
  • Reduce  environmental footprint
  • Improve of information security

Facility Management Services (FMS)

A large number of Government/PSU’s/Corporate are opting for IT outsourcing as a solution to accomplish productivity and least downtime of their IT infrastructure and also reduce costs at the same time.

Accordingly essential resources required to keep your IT services and network operating at optimal levels become a little more difficult to get and retain. Regardless of the size of your organization.

Origin Techserve provide you the right people to maintain and support IT services and networks at your premises.

  • Desktop Management
  • Network Management
  • Datacenter Management
  • Application Management

The services cited above are delivered to our customers as per their requirements ie.

On-Site Service: In this service delivery model, IT Services are delivered by deploying and delegating a dedicated resource from technical team at the customer’s site.

Off-Site Service: In this service delivery model IT Services are delivered by a team of Remote Support Engineers.

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Document Management Solutions (DMS)

Document Management Solutions, Make it easier to capture, manage, and access documents . Save yourself time, paper, storage space, and headache when you digitize documents and automate your key business practices.

CAPTURE: Scan documents and capture information through forms into digital formats.

MANAGE: Route documents through workflow and approval processes with automation.

STORE: Find documents through keyword searches in the web-browser interface. Or tie our document storage solution into your ERP system.

Benefits of Document Management Systems

  • Reduced Storage Space.
  • Easier Retrieval.
  • Enhanced Security.
  • Better Collaboration.
  • Better Backup and Disaster Recovery.
  • Improved Regulatory Compliance.

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